Help Center

Frequently Asked Questions

Everything you need to know about Bitcoin Yay — mining, plans, airdrops, referrals, the Mining Station, payments, and more. Search or browse by topic.

Getting Started

Mining & Earning

Mining Plans (Gophers)

Ads & Rewards

Airdrops

Referrals

Ambassador & Mining Station

Buying & Selling BTCY

Wallet & Tokens

Blockchain Nodes

Payments & Withdrawals

Account & Security

Legal & Compliance

Help Center

Frequently Asked Questions

Getting Started

What is Bitcoin Yay (BTCY)?

How do I create a BTCY account?

Is Bitcoin Yay free to use?

Which devices and platforms are supported?

What does “powered by Indexx.ai” mean?

Mining & Earning

How does mining work in Bitcoin Yay?

Does BTCY mining actually mine Bitcoin (BTC)?

How long is a mining session?

Why do I need to watch ads?

What happens if I miss a day of mining?

How is my mining rate determined?

Mining Plans (Gophers)

What are Mining Gophers / mining plans?

Are mining plans an investment?

What is the difference between the tiers?

Can I change or cancel my plan?

What is a “Nuclear Power Boost”?

Ads & Rewards

How do reward tasks work?

How do I claim a reward?

Why was my reward submission rejected?

Airdrops

What is a BTCY airdrop?

How do I qualify for an airdrop?

When are airdrop rewards distributed?

How will I know if I won?

Referrals

How does the referral program work?

Where do I find my referral link?

What counts as a “verified” referral?

What do I earn from referrals?

Ambassador & Mining Station

What is the Mining Station?

How do I unlock the Mining Station?

What can I do inside the Mining Station?

What is the Ambassador Program?

How are Mining Station earnings calculated?

Buying & Selling BTCY

How do I buy BTCY?

How do I sell BTCY?

What payment methods are supported?

Are there fees for buying or selling?

Wallet & Tokens

Where is my BTCY stored?

What is the difference between verified and unverified balance?

What is BTCY Alchemy?

Can I transfer BTCY to another user?

Blockchain Nodes

What are Bitcoin Yay Nodes?

What are the node participation levels?

Do I need special hardware to run a node?

Payments & Withdrawals

How do withdrawals work?

What are the withdrawal methods?

Is there a minimum withdrawal amount?

How long do withdrawals take?

Account & Security

How do I reset my password?

How do I keep my account secure?

Can I change my profile details or language?

How do I delete my account or data?

Legal & Compliance

Is BTCY a financial investment?

Is Bitcoin Yay available in my country?

Where can I read the terms and privacy policy?