Privacy Policy

1. Information We Collect

We collect personal information in three ways:

• Directly from You – When you voluntarily provide information through account registration, communication, or transactions.
• Automated Technologies – Information collected through cookies, web beacons, and tracking technologies when you use our Services.
• Third-Party Sources – Data obtained from service providers, analytics platforms, and social media integrations.
We also aggregate and anonymize data for analytical and business purposes.

A. Information You Provide to Us

We collect the following types of information:

• Contact & Identity Information – Name, phone number, email address, username, and linked social media accounts.
• User-Generated Content – Messages, comments, reactions, and media shared in forums or community spaces.
• Transaction Data – Records of cryptocurrency transactions sent, received, or processed through Bitcoin Yay.
• Feedback & Correspondence – Survey responses, customer support interactions, and other inquiries.
• Subscription Pack Details – When you purchase or modify a subscription pack (e.g., Free, Premium, Pro tiers):
• Subscription tier and plan name
• Billing and payment information (e.g., credit/debit card number, PayPal or other payment account identifiers)
• Subscription start date, renewal date, and cancellation date
• Auto-renewal preferences and history of plan changes

B. Know Your Customer (KYC) & Compliance Data

To comply with Anti-Money Laundering (AML), Know-Your-Customer (KYC), and Counter-Terrorist Financing (CTF) regulations, Bitcoin Yay collects identity verification data, including:

• Government-issued IDs (passport, driver's license, national identity card)
• Proof of Address (utility bills, bank statements)
• Selfie images or videos for identity confirmation.
• Source of funds and wealth declarations

KYC data is processed securely using human and AI-based verification technologies to ensure compliance and prevent fraudulent activities. By using our KYC services, users consent to the use of AI verification tools for identity authentication.

C. Information Collected from Third Parties

We may receive additional data from:

• Other users (e.g., if a user shares their contacts and you are listed as one of them)
• Social media and login providers (Facebook, Google, Apple Sign-In)
• Public databases and blockchain transactions

Some social media features, such as 'Like' and 'Share' buttons, may collect data based on your interactions. Your use of these features is governed by the privacy policies of the respective platforms.

D. Automatically Collected Data

When you use our Services, we collect:

• Device Information – Model, OS version, browser type, and unique device identifiers.
• Usage & Activity Data – Mining frequency, transactions, account behavior, and engagement with Bitcoin Yay tools.
• Location Information – GPS data, IP addresses, and network details (with user consent).
• Log Information – Browser activity, access times, page visits, and referring URLs.

We use cookies and analytics tools (e.g., Google Analytics) to improve user experience and optimize our Services. These tools help us understand how users interact with our platform and allow us to enhance functionality, performance, and security.

E. Data Security & Protection

Bitcoin Yay implements robust security measures, including:

• End-to-end encryption for sensitive data.
• AI-powered fraud detection to prevent unauthorized access.
• Strict KYC compliance to ensure a secure crypto ecosystem.

We never request or store private wallet keys or passphrases. Users should never share this information with anyone.

F. Subscription Pack Data

We collect and process subscription-related information as necessary to:

• Activate, manage, and bill your subscription packs
• Send renewal reminders and payment confirmations
• Provide tier-based features and customer support

G. Auto-Renewable Subscription Information

Bitcoin Yay’s paid mining plans (Electric, Turbo, and Nuclear) are offered as auto-renewable subscriptions through the Apple App Store and Google Play Store. By subscribing, you agree to the following terms:

• Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the current billing period ends.
• Payment is charged to your Apple or Google account upon confirmation of purchase.
• You can manage or cancel your subscription via your Apple or Google account settings.
• No refunds are issued for unused portions of the subscription term.

H. Subscription Grace Period

In the event of a failed payment during renewal, Bitcoin Yay adheres to Apple and Google Play's grace period policies.

• Users may retain access to premium features for a limited time while the payment is retried.
• If payment succeeds during the grace period, service continues uninterrupted.
• If payment fails and the grace period expires, access to premium features will be revoked automatically.

2. How We Use Your Information

We use collected data for the following purposes:

• To provide and enhance our Services (e.g., crypto transactions, account management).
• To ensure compliance with legal, regulatory, and security standards.
• To personalize user experience and deliver relevant contentt, including tier-based feature access.
• To facilitate KYC verification and prevent fraud.
• To improve customer support and engagement.
• To communicate updates promotions, and service notifications, including subscription renewal alerts.
• To Manage Subscriptions – process billing, handle upgrades/downgrades, and send automated renewal or cancellation notifications.

3. Data Sharing & Third-Party Disclosures

Bitcoin Yay does not sell user data. However, we may share information with:

• Regulatory authorities (for legal compliance).
• Service providers (for payment processing, KYC, and analytics).
• Blockchain networks (to validate transactions).
• Subscription & Payment Gateways – to charge and manage your subscription pack.

4. Information Retention

We retain personal data for as long as necessary to:

• Fulfill the purposes outlined in this Policy (including active subscription management).
• Comply with legal requirements.
• Prevent fraud, resolve disputes, and enforce our Terms of Use.

Subscription Data Retention

• Active subscription information is retained until cancellation.
• After cancellation, subscription billing records and related personal data are retained for up to 7 years for accounting and legal purposes, unless a longer period is required by law.

5. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access and correct your data .
• Request data deletion .
• Opt out of marketing communications .
• Restrict data processing in certain cases.

6. Policy Updates

Bitcoin Yay may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services (including new subscription offerings). Continued use of our Services after such updates constitutes acceptance of the revised terms. We encourage users to review this page regularly to stay informed about how we protect your data.

How We Use Information

To Provide Our Services

We utilize your information in the following ways:
• Develop, operate, improve, deliver, maintain, and protect our services.
• Communicate with you by sending confirmations, technical notices, updates, security alerts, support messages, and administrative notifications.
• Monitor and analyze platform usage to enhance performance and user experience.
• Personalize your experience by suggesting relevant connections, message templates, or customized content, including advertisements.
• Enhance the security and integrity of our services.
• Verify user identities and safeguard against fraudulent, unauthorized, or illegal activities.
• Utilize cookies and similar technologies to improve service functionality and user interaction.

To Comply with Legal Obligations

We may process your personal information as required to comply with applicable laws, regulatory requirements, and legal proceedings, including responding to subpoenas or government requests.

To Optimize Our Platform

To ensure an optimal user experience, we may use your data to operate, maintain, and improve our services. Additionally, we use this information to respond to user inquiries, feedback, and provide customer support.

To Fulfill User Requests

With your consent, we may use or share your personal information when you request specific actions regarding your data or opt into third-party marketing communications.

Sharing of Personal Information

Bitcoin Yay does not sell or share personal information with third parties without user consent, except under the following circumstances:

• Affiliates: We may disclose personal data to our subsidiaries and corporate affiliates as necessary to provide and improve our services.
• Business Transfers: In the event of a business transaction such as a merger, acquisition, financing, or asset transfer, we may share personal data with the involved parties before and after the transaction.

Compliance, Protection, and Safet

We may disclose personal information to:

• Comply with applicable laws and regulatory requirements.
• Respond to lawful requests, subpoenas, or legal processes.
• Enforce our agreements, policies, and Terms of Use.
• Protect the rights, safety, and security of our users, employees, and partners.
• Address emergencies, including security breaches and fraud prevention.

Professional Advisors and Service Providers

We may share information with third-party service providers that assist in operating our platform, including customer support, hosting, payment processing, identity verification (KYC), legal services, and auditing.

KYC Verification

To comply with regulatory requirements, we collaborate with KYC validators who verify user identities. KYC validators may be individuals or service providers who have undergone necessary compliance checks. Only the essential subset of user KYC data is shared for identity verification purposes.

Aggregated or De-identified Data

We may share aggregated or de-identified data that does not identify individual users for analytics, research, or business purposes.

Advertising Networks

While Bitcoin Yay does not directly share personal data with ad networks, third-party advertising services within our platform may request device identifiers to deliver targeted advertisements.

Additional User-Authorized Sharing

Users may opt to share their information with third parties. Such sharing is governed by the privacy policies of those third parties.

Users Outside the United States

Bitcoin Yay operates globally, and user data may be processed in jurisdictions where data protection laws may differ from those in the user's home country. By using our services, you consent to the transfer and processing of your data in accordance with this policy. EU users should refer to the 'Notice to EU Data Subjects' for details on data transfers outside the European Economic Area (EEA).

Data Security

We implement industry-standard security measures to protect personal information. However, data transmission over the internet is inherently insecure, and we cannot guarantee absolute security. Users are responsible for safeguarding their account credentials, including passwords and authentication methods. If a security breach is suspected, we may suspend account access pending investigation.

Information Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, prevent fraud, resolve disputes, and enforce our Terms of Use. Once the retention period expires, data may be deleted or anonymized.

User Rights and Choices

Access, Updates, and Deletion

Users can access and manage their personal data through their account settings. Requests for data correction, deletion, or restriction can be made via customer support.

Consent Withdrawal

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, prevent fraud, resolve disputes, and enforce our Terms of Use. Once the retention period expires, data may be deleted or anonymized.

Tracking Technologies

Users may disable cookies and tracking technologies through browser settings. For more details, refer to our 'Cookies Policy.'

GOOGLE ANALYTICS

Contact Information

Changes to This Privacy Policy

Bitcoin Yay reserves the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for updates regarding our privacy practices. Any changes will be reflected in the 'Last Updated' date above. Modifications will become effective upon posting or as otherwise specified at the time of publication. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

Children's Privacy

Our services are not intended for, nor directed at, individuals under the age of 13. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal data from individuals under 13. If we discover that we have inadvertently collected such information, we will use it solely to respond to the child or their parent/legal guardian, informing them that they cannot use our services. The data will then be promptly deleted.

Notice to California Residents

In accordance with California Civil Code Section 1789.3, California residents may direct consumer rights inquiries to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs:
• Address: 1625 North Market Blvd., Sacramento, CA 95834
• Phone: (916) 445-1254 or (800) 952-5210.

Notice to EU Data Subjects

In compliance with the General Data Protection Regulation (GDPR), Bitcoin Yay recognizes 'personal information' as 'personal data.' Certain information you provide may be classified as 'sensitive data' under the GDPR, including details such as ethnicity recorded on government-issued identification documents.

Your Rights Under GDPR :

• Opt-out: Withdraw consent for marketing communications.
• Access: Request access to your personal data.
• Correction: Update or correct inaccuracies in your personal data.
• Deletion: Request the removal of your data.
• Data Portability: Obtain a machine-readable copy of your data.
• Restriction: Limit how your data is processed.
• Objection: Contest data processing based on legitimate interest.

CROSS-BORDER DATA TRANSFER

Your data may be transferred to, processed, and stored in the United States. U.S. data protection laws may differ from those in your country. Transfers from the European Economic Area (EEA) are conducted in accordance with European Commission-approved Standard Contractual Clauses or other recognized data transfer mechanisms.

COOKIES POLICY

Bitcoin Yay is committed to transparency in the use of cookies and similar tracking technologies.

Types of Cookies We Use:

Managing Cookies:

You can adjust cookie preferences through your browser settings. To learn how to control cookies, visit AboutCookies.org. Note that disabling cookies may impact website functionality.